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Confidential Letter


What is Confidential Letter?

The Confidential letter is an extra service that guarantees and secures customers' privacy. The service makes sure customer passport details are safe and not shared with others. is proud of offering this service to the customers who wish to keep personal information in secret. By using this service, there are only yourself (or your family and your partner’s) details on the letter.

Why does customer need Confidential Letter?

Vietnam Immigration Department issues several applicants at the same time. Hence, the customer will receive the list of 15 to 30 names on the same approval letter. Which means that customer will then share their full name, passport number, date of birth, nationality, entry date and visa type.
We understand that in our customers' privacy should be about the protection of sensitive and private information. This is the reason why we have offered the Confidential Letter service for those who wish to keep their passport details private.

How can customer apply for the Confidential Letter?

The Confidential Letter service costs only 10 USD extra per letter for protecting their personal information confidentially simply by following steps:

Step 1: Select “Show me in a Confidential Letter” button once applying for Vietnam visa on arrival.
Step 2: Receive confidential approval letter after 2 days for normal working processing.

Should you have any further questions, please do not hesitate to contact us via or +84.909.597.525.